To create a claim using Sedna, click the Voyager Portal add-in on the right side of the Sedna screen. With your relevant email (with attachments) pulled up, add the relevant job tag if it already exists and is not already applied. The job tag is a unique identifier that connects Sedna to one claim in Voyager Portal. A voyage could need multiple job tags if there are multiple claims. Job Tag Creation enables you to view all Sedna emails related to a claim in Voyager and quickly attach documents and navigate from Sedna to the associated Voyager claim. Any time a new claim is created in Voyager, an associated job tag will automatically be created. If you change a claim name in Voyager, it will update the Sedna job tag.

  • In this case, there are no existing job tags, and therefore no claims. If a new claim is needed, click on create claim.

  • Add your claim name, type (payable or receivable), and mode (vessel or barge). Hit create. You can create multiple claims on the same email thread if necessary. 


  • You can now see that a Demurrage Claim has been created. If you go back to the tag tab, you will now see a job tag. This will link any new emails in this chain to the claim.


  • Next add your documents by clicking “edit claim”. Every attachment from the email pulled up will show up as an option to add to the claim as an invoice, counterparty calculation file, or supporting document.



  • Next add your port calls by clicking “New port call” as many times as necessary. Click “edit” on a port call and pick your operation (load or discharge) and attach the relevant statement of facts. Make sure these are SOFs because Voyager Portal will begin to parse the document and recognize events. Note: parsing only works on PDFs so only PDFs will appear as options to add to port calls as SOFs.


  • Click the “View” button next to the claim name, to be directed to the full claim in Voyager in a new tab. You can return to Sedna using the “email” tab in Voyager.

Sedna    

Open the claim in Voyager Portal directly from the email chain in Sedna

Voyager Portal

Easily see new emails from Sedna directly in Voyager Portal in the email tab on the right-hand side of the main screen. All emails with the job tag used when creating the claim will show up in this “e-mails” tab within Voyager. Follow the link to Sedna to reply.


In the claim created in Voyager Portal, you can see everything you added in Sedna like the Claim name, if it is payable or receivable, and all of the files attached. Pick the relevant Contract Clauses for this claim to use for the automatic calculations. 


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    You will also see the portcalls created and that the SOFs have already been parsed.