Frequently Asked Questions 14

• I need help - How to contact Voyager Support?
• Voyager Portal Overview
• I forgot my password
• How can I change my password?
• Set up your Notifications Preferences

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General 0

Claims Manager 0

Voyage Management System 0

Release Notes 0

Support Channels 1

• I need help - How can I contact Support?

Release Notes - August 2025 11

• Time Offset Option for Laytime Start Events
• Option to Include Tags or Comments in Demurrage Statements
• Laytime Rounding Options (TTB Terms) for Barge Calculations
• External Charter Filter
• Customized Task Notification

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Release Notes - July 2025 8

• Requiring an amount settled value to change the status to amount settled
• Creating a Claim in Sedna
• Parsing Status
• Addition of OBL Field to Claims
• Task Menu Filtering

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