The claims manager now supports the creation and management of non-demurrage claims, along with the existing demurrage claim management support. This allows you to manage and analyze all of your claims and costs in one place.

When creating a claim for vessels or barges from the claims manager screen, a preliminary modal will allow the user to select between demurrage, as well as other non-demurrage options:

Upon selection of a non-demurrage claim type, the user will be navigated to the claim screen:

The left and right panels will be familiar to users already using the claims manager for demurrage claims, with the exception of the left panel allowing users to select a sub-type for the claim and the removal of a few irrelevant fields. The middle panel allows for the input of the calculated amount and description for the non-demurrage claim.

Furthermore, when searching for any non-demurrage claim using the claims manager screen, non-demurrage claims will also have a relevant identifier which will permit the user to filter between each type, including demurrage claims.

Users can receive manage or view only permissions for these claims. For more information, please contact Voyager to discuss the enabling of non-demurrage claims in the claims manager.