The parsing, uploading, and transmission of a Statement of Fact (SOF) can take up to ~10s per page. Large files could take a few minutes to complete the process. As the SOF is parsed, you will see an estimated time to complete and the current phase to the process to see progress. This is estimated using machine learning based on your historical uploads and the number of pages in the SOF. The estimate will improve as you parse more SOFs. If the parsing exceeds the initial estimate, the timer will continue countinginto negative seconds. 

The phases are reading SOF -> analyzing SOF -> extracting events -> extracting dates -> done. You can view the status on the main page of the claim in the portcall box under the “SOF Status” or if you click into the portcall.  

The parser uses heuristics to determine pages in a bulk document to determine and selectively parse relevant pages in order to significantly reduce the parsing time. No document should take more than 10 minutes. After that point the loading circle will disappear and the SOF status will be "failed".

At this point, you will see a retry parse option by clicking into the port call or the sof validator page.

• You do not need to delete/re-upload these failed SOFs, only to retry the parse. 

• It is not recommended that you upload the SOF again through Sedna.