Frequently Asked Questions
TABLE OF CONTENTS 1. Channels 1.1 Email (support@voyagerportal.com) 1.2 Chat 1.3 Support Portal 1.3.1 Tickets 1.3.2 Chat 2. Best Practices 2.1...
Tue, Oct 1, 2024 at 3:27 PM
TABLE OF CONTENTS Login and Password Reset New users Notifications Dashboard Voyages Voyage Details Tree-view Header Workflow tab Requests Detai...
Tue, Jun 25, 2024 at 6:47 PM
If you forgot your password, you can reset it through the Forgot my password button. 1. Open Voyager Portal login page. 2. Click on Forgot my password....
Tue, Jan 10, 2023 at 10:40 AM
You can change your current password at any time. Just follow the steps below. 1. Log into Voyager Portal. 2. Got to My Account. 3. Click on ...
Fri, Aug 19, 2022 at 6:06 PM
Notifications will let you know when relevant updates have been made to your voyages. There are 2 types of Notifications: In-App: these are the not...
Mon, Sep 19, 2022 at 4:15 PM
TABLE OF CONTENTS Overview Map View Map View - Weather Overlay Timeline View Schedule View Search and Advanced Filter Overview The Voyage...
Fri, Aug 19, 2022 at 6:06 PM
TABLE OF CONTENTS What is the Requests functionality? How does it work? Requests tab Request Information The URL message Monitoring requests ...
Mon, Dec 5, 2022 at 3:52 PM
TABLE OF CONTENTS Searching for a vessel Creating the vessel Data validation Demo Searching for a vessel If the vessel you are looking for ...
Mon, Aug 29, 2022 at 4:37 PM
TABLE OF CONTENTS Searching for a port Creating a port and/or terminal Data validation Questions? Searching for a port If the Port you are ...
Wed, Sep 7, 2022 at 3:45 PM
TABLE OF CONTENTS Searching for a cargo Creating a cargo Data validation Questions? Searching for a cargo If the cargo you are looking for ...
Wed, Sep 7, 2022 at 3:42 PM